Client Terms

By reading and accepting these Terms and Conditions, you ("Client") has approved Laptops and Lattes, ("Service Provider") to proceed with the requested service/s, and agrees to the terms and conditions as set forth within this agreement.

CONTRACT SERVICES

SERVICES: This agreement constitutes an order for one-to-one mentoring, coaching and/or consulting. The service provided to the Client by the Service Provider is brainstorming, goal setting and planning, which is not directive advice, counselling, or therapy, may address overall goals, specific projects, or general conditions in the Client's life or business. Services may include brainstorming, setting priorities, establishing goals, identifying resources, creating action plans, asking clarifying questions, and providing models, examples, and in-the-moment skills training. The Service Provider promises that all information provided by the Client will be kept strictly confidential, as permissible by law.

Throughout the relationship, the Service Provider will engage in direct and personal conversations with the Client, which will include asking explicit questions and making requests. The purpose of these interactions is to clarify and better understand the Client’s situation. In order for our relationship to achieve the maximum result, the Service Provider asks that the Client agree to the following:

1) Please be on time for the session/s. If you expect to be late, notify the Service Provider in advance. If you expect to miss an appointment, notify the Service Provider at least 24 hours in advance. Appointments missed without 24 hours’ notice will only be rescheduled at the Service Provider’s discretion.
2) Come prepared for session/s and be honest and participate fully.
3) Make a commitment to action plans you create, and do what you have agreed to do.
4) If you see that the session is not working as you desire, communicate feedback to the Service Provider to better address desired goals.

PAYMENT: Client agrees to commit to payment in full on all packages at the time of signing of this agreement. Invoices for any of our services can be requested at any time by emailing michelle@laptopsandlattes.com.au

PAYMENT OPTIONS: Payment can be made by bank transfer, PayPal or via the designated third party booking or payment system. You acknowledge and agree that each third party platform has its own terms and conditions that you must accept in order to receive the benefit of using our online payment system.

LATE PAYMENTS: Payments not received by due date will result in cancellation of session/s. Service Provider reserves the right to refuse completion or delivery of work until past due balances are paid.

DISCLAIMER: Our products and services are educational and consultancy in nature and any results to be achieved by you for your personal or professional development is dependent entirely upon you. We do not make guarantees about your ability to obtain business results arising from our products or services. Any testimonials or our products or services are not to be considered a guarantee that you will achieve similar results.

INDEMNIFICATION / RELEASE OF LIABILITY: Client shall indemnify, defend and save Service Provider harmless from any and all suits, costs, damages, or proceedings, including, but not limited to, Service Provider’s services, pertaining to any and all litigation in which the Client is a party. Client shall pay all expenses incurred by Service Provider including, but not limited to, all legal fees, costs and expenses incurred should Service Provider be named a party in any litigation to which Client is a party. Client shall further indemnify and hold harmless Service Provider and its agents, officers and directors from liability for any and all claims, costs, suits and damages, including attorneys' fees arising directly or indirectly out of or in connection with the operation of Client, and from liability for injuries suffered by any person relating to the Client. This agreement to indemnify Service Provider is not limited to any acts or omissions, statements or representations made by Service Provider in the performance and / or nonperformance of Service Provider's duties here under and relating to all contractual liabilities, which may be alleged or imposed against Service Provider. In the absence of negligence, however, Service Provider will not be held liable for loss, destruction or damage of any kind resulting from items which are lost or delayed in transit, whether such transit is electronic, fax, mail or otherwise, not for unauthorized use by others of such property. Service Provider will not be held liable for any incidental, consequential or indirect damages, including without limitation damages for loss of profits, business interruptions, loss of information, plagiarism, etc.

TERM / TERMINATION: Either party may terminate this agreement upon 7 days written notice to the other party. Provided, however, that each party may terminate the agreement immediately without prior notice in the event of a breach of this agreement by the other party. Upon termination, the Service Provider shall invoice the Client for any payment due, and payment will be due immediately upon receipt.

NON-DISCLOSURE AND NON-SOLICITATION: Service Provider shall not directly or indirectly disclose to any person other than a representative of Client at any time either during the term of this agreement or following the termination or expiration thereof, any confidential or proprietary information pertaining to the Client, including but not limited to customer lists, contacts, financial data, supply sources, business opportunities for new or developing business, plans and models, or trade secrets.

These terms and conditions may be modified or amended as necessary only by a written instrument signed by both parties. By agreeing to these Terms and Conditions, I indicate that I understand, agree to and accept the terms and conditions as contained herein.